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7 Steps to Self-Service Support Success

Does your self-service support site actually deliver?  

Inbenta and Irrevo, our content optimization partner, have consolidated expert advice into an effective and easy-to-read white paper. Use these seven steps to map out your process and deliver a positive experience, one that increases your sales and builds your brand.

 

What You'll Learn
  • How to define your self-service gameplan
  • Steps to establish quality control
  • How to ensure your customers find what they are looking for in your knowledge base

 

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"Inbenta has helped us increase our self-service rates to nearly 85%."

Andreia Ferreira, Live Chat & Customer Service Manager, Ticketbis